Privacy Policy

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. Introduction
Welcome to The KeyCap Lab! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

2. Information We Collect
When you visit or interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, shipping address, payment details, and account login information when you sign up or make a purchase.
• Non-Personal Information: IP address, browser type, device information, and website usage statistics.
• User-Generated Content: Any reviews, comments, or messages you submit to our site.
• Social Media Information: If you interact with us on social platforms, we may collect usernames and engagement details.

3. How We Use Your Information
We use the information collected for:

• Processing and fulfilling orders
• Sending order updates and promotional offers
• Providing customer support
• Improving website functionality and user experience
• Conducting giveaways and exclusive promotions for registered users
• Preventing fraud and ensuring site security
• Personalizing your experience with targeted content and recommendations
• Complying with legal obligations

4. How We Protect Your Information
We take security seriously and implement measures to safeguard your personal data, including encryption, secure payment processing, and access controls. However, no online transmission is 100% secure. We encourage users to keep their account details safe and use strong passwords.

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

• Payment processors to complete transactions.
• Shipping carriers to deliver your order
• Legal authorities if required by law
• Third-party service providers assisting with website operations (e.g., analytics, email marketing, fraud prevention)
• Business partners in case of collaborations or promotional events

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Track website performance and visitor interactions
• Personalize content and ads
• Enable social media sharing features
• Store preferences for a smoother shopping experience

You can disable cookies in your browser settings, but this may affect site functionality.

7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request data deletion at any time.

8. Your Rights
You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails
• Request details on how your data is used
• Request data portability where applicable
• Withdraw consent for certain data processing activities
• Lodge a complaint with a data protection authority if you believe your rights are violated

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage users to review their policies before sharing personal information.

10. Children's Privacy
 

Our website is not intended for children under 13. If we discover that we have collected personal data from a child without parental consent, we will delete it immediately.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our site after changes means you accept the updated policy.

12. Contact Us
If you have any questions about this Privacy Policy, reach out to us at: thekeycaplab@gmail.com
(or) Dm Us On Instagram - thekeycaplab